Privacy Policy
Last updated: 22 February 2026
At Gowardhan Handicraft – India's Best Camphor Manufacturer, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or contact us for wholesale inquiries. It also reflects our unique commitment to protecting our manufacturing know‑how and trade secrets.
⚜️ Confidentiality of Manufacturing Details ⚜️
As a leading camphor manufacturer, our production processes, ingredient sourcing, blending techniques, and operational methods are proprietary trade secrets. We do not disclose any manufacturing details, formulas, or process specifications to any party, whether customer, partner, or regulatory body, except as required by law. This confidentiality is a core part of our privacy practice and is essential to maintain the authenticity and purity that makes us India's most trusted camphor manufacturer.
1. Information We Collect
We collect only the information necessary to serve you better and process your wholesale orders. This may include:
- Personal Identification Information: Name, business name, phone number, email address, and shipping address (for order fulfilment).
- Business Details: GST number, trade references, or other details required for wholesale billing.
- Communication Data: Records of inquiries via phone, email, or WhatsApp (e.g., +91 9831453563).
- Website Usage Data: Non‑identifiable technical data such as IP address, browser type, and pages visited to improve our site.
2. How We Use Your Information
We use the collected information for the following legitimate business purposes:
- To process and fulfil your orders for camphor, Bhimseni Kapoor, Roli Kumkum, or Gopal Ji accessories.
- To communicate with you about your orders, quotes, or product availability.
- To send occasional updates or offers (you may opt out at any time).
- To improve our website and customer experience.
- To comply with legal obligations, such as tax or regulatory requirements.
3. Protection of Manufacturing & Trade Secrets
📋 Our core policy: We do
not share, reveal, or discuss any manufacturing details, formulations, sourcing locations, or production techniques. This includes:
- Exact camphor distillation/purification methods
- Raw material sources or supplier identities
- Blending ratios for Roli Kumkum or other products
- Equipment, facility layouts, or capacity details
- Any information that could compromise our status as a premium manufacturer
Any request for such information will be politely declined. This confidentiality extends to all visitors, customers, and even partners unless mandated by Indian law.
4. Data Sharing & Disclosure
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share information with:
- Service Providers: Courier partners, payment gateways, or IT support who need data to perform their services (they are bound by confidentiality).
- Legal Authorities: If required by law or to protect our rights, safety, or property.
We ensure that any third party we engage adheres to strict data protection standards.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, alteration, or disclosure. All information is stored on secure servers, and communication via our website is encrypted. However, no internet transmission is 100% secure – we strive to protect your data but cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data (subject to legal retention requirements).
- Object to processing for direct marketing.
To exercise these rights, please contact us using the information below.
7. Cookies & Tracking
Our website may use cookies to enhance user experience. You can set your browser to refuse cookies, but some parts of the site may not function properly. We do not use cookies to collect personal information.
8. Third-Party Links
Our website may contain links to third‑party sites (e.g., WhatsApp, Google Maps). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
9. Children’s Privacy
Our services are intended for business and adult use. We do not knowingly collect information from anyone under 18. If we become aware of such data, we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the "Last updated" date. Significant changes may be notified via email or website notice.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
📍 Gowardhan Handicraft
89, Salkia School Road, Howrah, Kolkata – 711106, India
📞 +91 9831453563
✉️ privacy@gowardhanhandicraft.com
🕒 Mon–Sat, 9:00 AM – 6:00 PM